Book a Tour Here
To Book a Tour – click here
Booking Information: PLEASE READ this page before you click the link above. It will make your booking process even easier!
All tour bookings are booked via our online booking system, designed especially for your convenience and so that we can manage all aspects of your tour efficiently. You can access by clicking the link above.
Your booking account will contain all the information required regarding your tour from payments, extra accommodation, your flights arrivals and departures, snorkelling vest hire/purchase plus your dietary requirements.
It takes just a few minutes of your time to complete and you can access the info online anytime.
Tour Payment Information
Once you have completed your booking you will receive by your invoice by email within 1 minute of confirming your booking – provided that you have completed your online booking correctly (see Aqua Abilities and Liability Waiver info below). The invoice will state the dates for deposit payment, final payment due date, payment options, your login and password and any extra accommodation you have booked.
Your deposit payment must be made within 14 days of booking.
If you have not received this information with a few minutes of completing your booking, please login again to your online booking at www.whaleswim-booking.com – click the EDIT logo on the left of the long window – go to the Aqua Abilities page (in the menu along the top of the page) and ensure that this information is completed.
Make sure all boxes are ticked/checked for each guest booked and the the Liability Waiver information is confirmed as accepted – ensure that this section is completed:
PRINT, SIGN THE FORM AND TICK HERE: ( ) I have printed and signed the liability waiver, it is being posted and will arrive within 14 days.
Click ACCEPT at the bottom of the page – for each guest and Liability Waiver is to be downloaded.
Complete the diet questions and order or hire a Snorkeling vest or a WhaleSwim cap if required – then go to the last page (Summary) to confirm your tour.
(If there is text highlighted in red on the Aqua Abilities page it means that this information has not been completed and your booking will not confirm.)
The tour deposit for each guest is AUD$2,000.00 for all 8 and 9 day tours or AUD$1,500 for all 7 day tours. This deposit must be paid within 14 days of booking your tour. Your balance is due 80 days prior to your tour departure date.
For early bookings – a non-refundable deposit of AUD$500 per person to be paid if tour booked prior to 31 January of the year of your tour booking. The deposit balance of AUD$1,500 per person for 8 and 9 day tours and AUD$1,000 for 7 day tours is to be paid by 1 February with the balance of the tour payment to be paid 80 days prior to tour departure date.
NB: All payments made by credit card will incur a 3.6% transaction fee. This fee will be added to your automatically generated tour booking invoice/confirmation and the total amount shown will include the fee. You will receive your invoice as soon as you have completed your online booking correctly.
There are 3 ways to pay for your tour.
1. Bank Transfer or Wire Transfer from your bank account to ours
Please refer to your tour confirmation email for our bank details.
US clients: We do not have ABA #’s in Australia
Please note, that if you send funds in another currency you will incur additional charges due to different rates of exchange in your country to the banks exchange rates in New Zealand.
IF YOU DO SEND USD please note that it will cost you USD$200 – $300 more for your tour!
2. Credit Card Payments: For Guests choosing to pay by credit card, you can pay online via PAYPAL which has an additional 3.6% transaction fee that is charged to us. (We accept Visa and MasterCard only.)
The exact calculation for your tour cost including the fee is on the lower half of your invoice (confirmation email when you booked your tour) .
Click Here to pay by credit card via PayPal.
3. TransferWise – www.transferwise.com – a new way to send money around the world!
The exchange rate used is lower than any bank or credit union, so you will save money. You can calculate it on their home page – from your currency to the amount of your invoice – including the fees.
Not all countries/currencies can be exchanged to NZD or AUD.
TransferWise is based in the UK – bought to you from the people who built Skype and they are backed by Sir Richard Branson (Virgin companies).
Don’t forget to complete your Liability Waiver – either post it to us at PO Box 551, Oneroa, Waiheke Island 1840 New Zealand or scan and email it to us.
PLEASE NOTE THAT YOUR BOOKING IS NOT CONFIRMED UNTIL WE RECEIVE YOUR DEPOSIT and CORRECTLY COMPLETED LIABILITY WAIVERS.
Click here to Book a Tour